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Uniquely flexible contact center solutions - a service by subscription or as a platform for installation
Sognare Contact Center develops and supplies Softdial Contact Center® (SCC) - multimedia, multichannel, fully blended cloud contact center solutions powered by Sytel.
Available by subscription as CCaaS, fully managed and supported by us, or for quick and easy deployment by partners and enterprise users.
All Sytel cloud components are secure, resilient and scale seamlessly from 10 agents to 10,000+, whether local, mobile or remote.
CCaaS for subscribers - global service, with no upfront costs
Build your own CCaaS business using the power and flexibility of Sytel software
High performance platform to drive contact center productivity - cloud, on-premise or hybrid
Fully customizable, multi-channel, multi-session workspace
Browser-based tools, no software installation required
Design all user interfaces to individual requirements
'Swap out' components and integrate with 3rd party apps
Continuous evolution pushing technical boundaries